From our hospitals to our outpatient facilities, health care professionals at Capital Health are committed to delivering patient-centered care that is safe, timely, effective, and respectful of individual patient preferences, needs, and values. We base our quality outcomes on nationally recognized best practices and focus on safety, maintaining a therapeutic environment, and continuous improvement.
Councils and Committees
The Quality and Patient Safety Council, a multidisciplinary committee of Capital Health, oversees the hospital-wide quality management system and quality and patient safety initiatives to promote optimal clinical quality outcomes, patient safety, and high reliability. The council evaluates aggregate performance data and quality and patient safety outcomes to guide recommendations to the Board of Directors Quality and Safety Committee, the Capital Health management team, and Medical Executive Committee on indicators/measures for prioritization and review. The council establishes performance improvement priorities and updates the Quality and Patient Safety Plan.
Capital Health’s Patient Safety Committee (PSC) promotes a culture of safety within the organization by encouraging reports of all occurrences ranging from near misses to adverse events. Membership is composed of staff and leadership from clinical areas along with representation from the Quality and Patient Safety Department. The PSC monitors established metrics, identifies risk-reduction activities, implements strategies to promote a culture of safety, and provides education on organization-wide change. In accordance with the New Jersey Patient Safety Act, an ad hoc Patient Safety Committee comprised of staff, medical, clinical, and quality leaders review all adverse events to identify and resolve system and practice issues that may impact quality and patient safety. The committee conducts analyses of adverse events (including near-misses) and applies evidence-based best practices to reduce the probability of recurrence.
Hospital Ratings and Rankings
Evaluating hospital performance against national standards and best practices drives ongoing quality and safety improvements and empowers consumers to find the highest-value care. Transparency is central to our approach to quality and safety measurement and patient satisfaction. We are committed to providing access to reliable reporting tools to help you make informed decisions about your health care. Below are highlights of our performance in key areas as reported by several national nonprofit organizations and consumer-oriented websites.
Leapfrog
The Leapfrog Group is a nonprofit watchdog organization that serves as a voice for health care consumers and purchasers, using their collective influence to foster positive change in U.S. health care. Here are some of the areas of focus:
