Click here to read our Nondiscrimination Statement in other languages.
Click here to read our Notice of Availability of Language Assistance Services, Auxiliary Aids, and Services.
Click here to view/download a copy of our Section 1557 Nondiscrimination Policy.
Discrimination is Against the Law
Capital Health System, Inc., (hereinafter, “Capital Health”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Capital Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Capital Health:
- Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us such as:
- Qualified sign language interpreters; and/or
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
- Provides free language services to people whose primary language is not English, which may include:
- Qualified interpreters; and/or
- Information written in other languages.
Capital Health's Patient Experience department is available to talk to you about any concerns you have or services you might need. The phone numbers are:
- Capital Health Regional Medical Center: 609-394-6336;
- Capital Health Medical Center – Hopewell: 609-303-4280;
- Capital Health outpatient offices: 609-394-6113;
- Language Access Services: 609-537-7292.
If you believe that Capital Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the Patient Experience department in person or by mail:
- Patient Experience department at Capital Health Regional Medical Center: 750 Brunswick Ave, Trenton, NJ 08638
- Patient Experience department at Capital Health Medical Center – Hopewell: 1 Capital Way, Pennington, NJ 08534
You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights. This can be done electronically through the Office for Civil Rights complaint portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independences Ave., SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Capital Health does not retaliate against any person who seeks an accommodation or makes a complaint under the section 1557 Nondiscrimination policy.
Click here to view Capital Health’s Grievance Procedure according to section 1557 of the ACA.