Capital Health System, Inc. (Capital Health) complies with all applicable Federal Civil Rights laws, Section 1557 of the Affordable Care Act (ACA) (42 U.S.C. 18116) and its implementing regulations at 45 CFR part 92. Consistent with Federal and State civil rights laws, Capital Health does not discriminate, exclude people, or treat them differently on the basis of race, creed, color, national origin, ancestry, marital status, civil union status, domestic partnership status, pregnancy or breastfeeding, sex, gender identity or expression, affectional or sexual orientation, age, religion, disability, or liability for service in the Armed Forces of the United States or nationality of such person.
Capital Health:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
- Reviews and responds to requests for reasonable accommodation due to disability
If you need these services, contact Language Access Services coordinator at 609-537-7292. If you believe that Capital Health has failed to provide these services or discriminated in another way based on race, creed, color, national origin, ancestry, marital status, civil union status, domestic partnership status, pregnancy or breastfeeding, sex, gender identity or expression, affectional or sexual orientation, age, religion disability, or liability for service in the Armed Forces of the United States or nationality of such person, you can file a grievance with the Patient Experience department via telephone, in person or mail:
- Capital Health Regional Medical Center: 609-394-6336
- Capital Health Medical Center – Hopewell: 609-303-4280
- Capital Health outpatient offices: 609-394-6113
- Patient Experience department Capital Health Regional Medical Center: 750 Brunswick Ave, Trenton, NJ 08638.
- Patient Experience department Capital Health Medical Center – Hopewell: 1 Capital Way, Pennington, NJ 08534.
You can also file a civil rights complaint with the following agencies:
- U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).
Capital Health does not retaliate against any person who seeks an accommodation or makes a complaint under the section 1557 Nondiscrimination policy.
View Capital Health’s Grievance Procedure according to section 1557 of the ACA.