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R.I.S.E. / Second Victim Program

Your mental health is a priority. Your happiness is essential. Your self-care is a necessity.

R.I.S.E. (Resilience In Stressful Events) is a peer support service for any employee who encounters a stressful, patient related event. Support from R.I.S.E. is available 24 hours a day, 7 days a week, 365 days a year.

The R.I.S.E. team has been created to:

  • Increase awareness of the second victim problem
  • Equip employees with healthy coping strategies to promote well-being
  • Reassure and guide employees to continue thriving in their roles
  • Provide emotional support in a safe and confidential manner

The R.I.S.E. team can identify other resources that can help support you at Capital Health. We encourage all employees, managers, supervisors, and peers or friends to call the R.I.S.E. team after any disturbing patient event. Peer support improves resilience and can make a significant difference. Support is immediately available so stress can be dealt with before has an adverse impact. Support is also available at any later time after an event.

The R.I.S.E. / Second Victim Program is funded, in part, through the generosity of Capital Women in Philanthropy, a signature giving platform at Capital Health. For more information about Capital Women in Philanthropy, as well as healthcare philanthropy at Capital Health, please contact the Office of Development at 609-303-4121 or [email protected].

Helpline

If you are a Capital Health employee in need of support after a stressful, patient related event, please call our helpline (available 24/7/365) at 609-303-4129.

This program is free, confidential*, and will provide 24/7/365 on-call availability of Capital Health staff peer-responder volunteers who are specially trained to assist staff during a time of need.

*Exception to maintaining confidentiality: Any clear indication that the employee is at risk of immediate self-harm or harming others.