SPEAK UPTM for Safety

In March 2002, The Joint Commission, together with the Centers for Medicare and Medicaid Services (CMS), launched a national campaign to urge patients to take a role in preventing health care errors by becoming active, involved and informed participants on the health care team.

Joint Commission Gold SealYou can obtain more information on www.jointcommission.org. SPEAK UP encourages the public to:

Speak up if you have questions or concerns. If you don’t understand, ask again. It’s your body and you have a right to know.

Pay attention to the care you get. Always make sure you’re getting the right treatments and medications by the right health care professionals. Don’t assume anything.

Educate yourself about your illness. Learn about the medical tests you get and your treatment plan.

Ask a trusted family member or friend to be your advocate (advisor or supporter).

Know what medications you take and why you take them. Medication errors are the most common health care mistakes.

Use a hospital, clinic, surgery center, or other type of health care organization that has been carefully checked out. For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission's quality standards. Capital Health is accredited by The Joint Commission.

Participate in all decisions about your treatment. You are the center of your health care team. The health and safety of hospitalized children are also important to our doctors, nurses and other care providers. Parents and guardians are encouraged to use the SPEAK UP program and to be actively involved.

If you are going to be having surgery, please read SPEAK UPTM: Help Avoid Mistakes in Your Surgery.

To learn more about medication safety, please read SPEAK UPTM: Help Avoid Mistakes With Your Medication.

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