Our patient navigator provides non-medical assistance to our oncology patients and their families. This includes leveraging an extensive network of relationships with local services, healthcare providers, and support organizations to assist you with your cancer-related needs. The patient navigator can also provide you with educational information on a wide range of cancer types and organizations as you move from diagnosis through treatment and survivorship.
Our financial navigator works with oncology patients and families to address their financial concerns so the focus is on their treatment regimen and well-being. During your consultation, our financial navigator will leverage their expertise to help you understand your insurance benefits, estimated out of pocket expenses as well as the qualifications for programs and resources that might be available to you. Our financial navigator is available by appointment only.
Allison Lubina, OPN-CG
Allison works with all members of the oncology team to help patients, families, and caregivers understand their insurance coverage and overcome financial challenges and other obstacles to care, such as the need for personal support, language barriers, and any other problems that may arise during treatment. Allison earned an associate degree in applied science at Mercer County Community College and received a certificate for medical office administration from the Cittone Institute in Mount Laurel, New Jersey. Before joining the Cancer Center, Allison was a lead representative with Capital Health for more than 15 years, during which she became well versed in health insurance, Medicare, and HIPAA issues.