Your Visit

Office Hours
Our office is located on the fourth floor of the Capital Health Family Health Center building located on Bellevue Avenue in Trenton. Our address is 433 Bellevue Avenue, 4th Floor, Trenton, NJ 08618. Office hours are by appointment or walk-in:
Monday, Wednesday and Thursday, 9 a.m. - 6 p.m.
Friday, 9 a.m. - 4 p.m.
Saturday, 8 - 11 a.m. 
We are closed on all major holidays. 

We also provide 24-hour physician coverage, seven days per week. Those who seek medical attention after our normal office hours will continue to have access to our on call physicians through our main office number of 609-815-2669. Appointments cannot be scheduled during these time periods.

Appointments
Appointments may be scheduled by calling during regular office hours. Our goal is to arrange the earliest possible appointment for your convenience. Simply provide our support staff with as much requested information as possible so they may schedule your appointment and allow adequate time to address your needs. As part of the healthcare team, patients should always bring records of medications and immunizations as well as records of past medical history. Please visit the Patient Forms section of this website to download forms that are necessary for your visit. Completing these forms prior to your visit will allow our support staff to process your paperwork and prepare your visit much faster when you arrive. Also, be sure to bring your insurance card(s) to all appointments.

Scheduling your appointment early and completing your information forms prior to your visit will allow our support staff to make your visit as convenient for you as possible. 

Immediate Care (Sick) Appointments
Immediate care services are available for people with pressing medical problems that can't wait for a regularly scheduled appointment. These services are designed to help patients avoid long hours of waiting at the emergency room. During an immediate care appointment, the physician will address the specific problem that needs immediate care. Other health concerns may need to be addressed at a subsequently scheduled appointment. 

The clinical staff and the physician in consultation with the patient determine the need for immediate care services. On occasion, our physicians may feel that problems are too urgent and complex to be handled in the office. In these cases, patients will be directed to the emergency room for evaluation.

Emergencies
In the event of a life-threatening, medical emergency, please call 9-1-1. 

A medical emergency is the sudden and unexpected onset of a serious condition. Examples are chest pain, severe shortness of breath, disorientation, severe illness or loss of consciousness. 

After you have called 9-1-1, call our office. The physician on call will direct you further and follow your immediate care needs. 

Hospital Affiliation
We are part of Capital Health and utilize services at all campuses (including our two hospitals: Capital Health Regional Medical Center in Trenton and Capital Health Medical Center - Hopewell) of the health system to provide the testing and services you need closest to where you live. For your convenience, we have direct internet access to labs, x-rays and other test results as well. 

Insurances
Capital Health Family Medicine - Trenton accepts most major insurances. 

Cancellation Policy
Cancellation Policy It is our mission to provide quality healthcare in a timely manner. In the event that you are unable to keep your scheduled appointment, please notify us at least 24 hours in advance whenever possible. We understand that circumstances arise and this may not always be possible, but we would appreciate your best effort. 

Payment
Please make sure you bring your insurance card(s) with you to all appointments. Payment is expected at the time of service unless prior arrangements are made with our office manager. 

Prescriptions
Prescriptions may be requested by calling our office at 609-815-2669 or by faxing your request to 609-275-8105. Please allow up to one week for refills to be called into the pharmacy, and time your refill requests accordingly.

Referrals
For primary care patients, most referrals originate in our office and must be approved by one of our physicians. The doctor may ask to see you first before referring you to a specialist. 

We require at least 72 hours for non-emergency referrals. Please call the office with your request during regular office hours and have your insurance information available. After three business days you may pick up your referral, or we will mail it to your home. 

If a specialist requires any diagnostic tests, you may need to obtain a referral and authorization from our office. Have ready the name and phone number of the doctor, the diagnosis with IDC-9 code if available and the number of visits required, as well as where the procedure is expected to take place. 

Referrals are valid for only a specific period of time. Please check with your insurance company for specific instructions regarding coverage.

Telephone Calls
Telephone calls are answered by our staff during office hours. Our clinical staff is trained to handle many of your calls so you won't have to wait for your doctor to finish seeing other patients in the office. The clinical staff consults with your doctor routinely on your medical problems. 

After hours, the phones are answered by an answering service, which will direct your call to the physician on call. There is both a resident and faculty physician on call to help 24 hours a day. If your call is not answered within one hour or less, please call back right away and inform the operator. 

Immediate need calls require special attention from our clinical staff. Please tell the person who answers the phone that you have an immediate need medical problem. 

Faxed Messages
Faxed messages are an excellent way to communicate directly with your doctor and with our practice. Faxed messages, however, are not checked after hours. If your need is immediate or emergent, use the telephone. Our fax number is 609-275-8105.